Payment Policy

At Duramax Sheds Online, we strive to make the checkout process as easy and secure as possible for our customers. Below you’ll find details about our accepted payment methods, processing times, and important information about your payment and order.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Diners Club
  • Discover
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • Meta Pay
  • Shop Pay Installments - (financing option)
  • PayPal Credit - (financing option)
  • Affirm - (financing option)

Currency

All prices on our website are listed and charged in U.S. Dollars (USD). If you are using an international credit card, the currency conversion will be handled by your card issuer.

Billing Information

Please ensure that the billing information you provide matches the details associated with your payment method. This helps us process your order efficiently and avoid delays. In some cases, we may contact you to verify your information for added security.

Payment Security

We take the security of your payment details seriously. All transactions on our website are processed through secure servers and encrypted with SSL (Secure Socket Layer) technology to protect your information. We comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure your payment information is handled safely.

Order Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with the details of your order. This will serve as your receipt. If you do not receive a confirmation email, please check your spam or junk folder or contact us for assistance.

Processing Times

Payments are authorized immediately upon checkout but are only captured once inventory is verified, which may take up to 2 full business days. Orders will not be shipped until the payment has been captured and confirmed. We will notify you if any delays occur.

Failed or Declined Payments

If your payment is declined, you will be notified at checkout or via email. We recommend checking with your bank or card issuer for more details. If you continue to experience issues, feel free to contact our customer service team for further assistance.

Refunds and Payment Reversals

In the event of a refund, the amount will be credited back to your original method of payment. Refund processing times may vary depending on your payment provider, but it typically takes 5-10 business days for the funds to reflect on your account. For more details, please refer to our Return Policy.

Sales Tax

We collect sales tax on orders shipped to any state except Texas. The applicable tax will be calculated and displayed at checkout based on your shipping address.

Contact Us

If you have any questions or concerns regarding your payment or encounter any issues during checkout, please contact our customer service team at 844-900-2050 or email us at support@duramaxshedsonline.com.